Help
How can we help?
Most answers are below. If yours is not, write to us and a person will read it.
Common questions
How do I claim a deal?
Open the post, press Claim, and show the code at the shop. Each deal says how long it lasts and how many are left, and the shop scans your code at the counter.
How do I order something?
Press Order on a post or open a shop's Menu. Choose collection or delivery, give a name and number, and pay at the shop or on delivery, whichever that shop offers.
Who decides the prices and the discounts?
The shop does. Every price, every offer and every delivery charge on Whisper Perks is set by the shop itself, and you see all three before you order.
My order or claim went wrong. What now?
Talk to the shop first, since they hold the order. If that does not settle it, write to us below with the order or claim code and we will look into it.
How do I change or delete my account?
Open your account from the menu to change your details. To have your account and its data removed, write to us below and say so.
Do you charge customers anything?
No. Browsing, following shops, claiming deals and ordering are free for customers.
Still stuck
Tell us what went wrong.
Share one way to reply and enough detail for us to look into it. If it is about an order or a claim, the code helps most.
Never send a password, a full card number or a one-time code. Nobody from Whisper Perks will ask you for any of them.